You can create Fees for certain functions in your store. An example of this might be a handling fee that you wish to charge your customer. You will need to establish your Accounting and Department Codes before you add any Fee.

To Configure your Miscellaneous Fees:

  1. First, go to the correct screen by choosing from the menu Configure > Store.  

    Scroll to the bottom right of the screen to see this section as shown below. Expand the Fees section as necessary.


  1. Fees can be added to any specific Department and those fees will appear separately in the Accounting Code reports to the code you assign. Those fees will also show on Department code reports with the products that are in the same Department Code.

  2. Enter the Fee name in the Name field as I've entered in the example above. Enter the amount or percentage. You now have the option of Per Item so that any product in the department will be charged the fee only once per order or per item. So check the Per Item box if you wish to have every item in the selected Department code generate a fee.

  3. Enter the amount you wish to charge. Percentages are now allowed, 4% is the maximum percentage you may charge for a service fee.

  4. Select the Department from the drop-down list, and follow the same procedure for the Accounting Code. It is the Department Code that triggers the generation of the service fee, not the Accounting Code. The Accounting Code of Convenience Fee will nicely give you a Transactions by Sku report for just those fees.

  5. Click 'Add' when finished. I'm at that step in the image above, so I click the Add Button to add it. Then click 'Save' or 'Save and Close' to complete the steps.

  6. If you want to add a service fee to a ticket event product, you can add the fee in that specific ticket event product and not use fees in this section.